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Levelset is a team management platform built exclusively for Chick-fil-A operators. It replaces scattered spreadsheets and paper trackers with position-by-position ratings, a connected discipline system, and a location-scoped roster view — giving your leadership team one clearer picture of how your people are performing.

Levelset is built for Chick-fil-A operators and their leadership teams. Whether you run a single restaurant or manage multiple locations, Levelset gives your directors, team leads, and trainers the tools they need to rate performance, manage accountability, and develop your people — without the spreadsheet chaos.

Book a demo and we will walk through the workflows that fit your restaurant: ratings, discipline, roster, evaluations, setups, scheduling, mobile, and Levi where enabled.

Positional excellence ratings are Levelset's core performance measurement system. Leaders rate observed performance on a 1.0-3.0 scale across position-specific criteria for positions like iPOS, Machines, and Window. Recent ratings roll into readiness views so leaders can coach from shared data instead of memory.

Levelset supports HotSchedules-based roster and schedule import workflows. Operators review imported roster changes before they affect Levelset data, so HotSchedules remains a source of context without silently overwriting your team records.

The launch foundation is positional ratings, discipline, and roster context. Evaluations, setups, scheduling, mobile workflows, and Levi are available as beta workflows and should be scoped during onboarding.